This Privacy Policy describes how Catskills ("we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from catskills.co.
Last updated: May 2026
1. Information we collect
Information you provide directly
When you place an order, create an account, subscribe, or contact us, we collect information such as your name, email address, shipping address, phone number, and payment information. Payment card details are processed securely by Shopify Payments and are never stored on our servers.
Information collected automatically
When you visit catskills.co, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, pages viewed, referring URLs, and time spent on pages. This information is collected through cookies and similar tracking technologies.
Information from third parties
We may receive information about you from third-party services such as analytics providers and advertising platforms when you interact with our ads or content outside of catskills.co.
2. How we use your information
We use the information we collect to:
Process and fulfill your orders, including managing subscriptions and sending order confirmations and shipping updates
Communicate with you about your account, orders, or support requests
Send marketing emails, promotions, and product updates — with your consent, and with the ability to opt out at any time
Improve our website, products, and customer experience through analytics and performance data
Serve targeted advertising based on your browsing behavior, both on and off catskills.co
Detect, investigate, and prevent fraudulent transactions and other illegal activity
3. How we share your information
We do not sell your personal information. We share information only in the following circumstances:
Service providers
We share information with third-party vendors who help us operate our business, including Shopify (platform and payments), an email marketing provider, shipping carriers, and analytics providers such as Google Analytics and Meta. These providers are contractually required to use your information only as directed by us.
Advertising platforms
We use tools such as Meta Pixel, Google Ads, and TikTok Pixel to measure the performance of our advertising and to serve relevant ads to people who have visited our site. These platforms may use cookies and device identifiers to identify you across sessions and devices.
Legal requirements
We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
4. Cookies and tracking technologies
We use cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and deliver targeted advertising. You can control cookie settings through your browser at any time, though disabling certain cookies may affect site functionality.
We use the following types of cookies: strictly necessary cookies (required for the site to function), analytics cookies (to understand how visitors use the site), and marketing cookies (to deliver relevant advertising). Shopify manages cookie consent functionality on our storefront.
5. Data retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to maintain your account, process ongoing subscriptions, comply with legal obligations, and resolve disputes.
If you request deletion of your data, we will remove it to the extent permitted by law and our legitimate business obligations. Some information may be retained in anonymized form for analytics purposes.
6. Your rights and choices
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. Residents of California have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of the sale of personal information. We do not sell personal information.
You may also:
Unsubscribe from marketing emails at any time using the unsubscribe link in any email we send
Opt out of targeted advertising by visiting your Google Ad Settings, Meta Ad Preferences, or TikTok Ad Settings
Request access to or deletion of your personal data by contacting us at support@catskills.co
7. Data security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Our store is hosted on Shopify, which maintains industry-standard security certifications including PCI DSS compliance for payment processing.
No method of transmission over the internet is completely secure. While we work hard to protect your information, we cannot guarantee its absolute security.
8. Children's privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will take steps to delete it promptly.
9. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.
10. Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us: